We are looking for an organised and motivated individual to manage our redistribution project. The role is central to Food Hub life. It oversees the complete food redistribution operation, ensuring the depot runs smoothly, coordinating logistics, and supporting our incredible volunteers. Details below.
Download the job description and person specification here.
Please note that applications are in writing to [email protected] and need a cover letter and CV. Please get in touch if you would like an informal chat about the role.
Shrewsbury Food Hub – Redistribution Manager
Salary: up to £30,000.00 per annum
Location: Shrewsbury
Hours of Work: 37.5 between 7.30am – 5.00pm rotating early starts and late finishes. In addition, there is a requirement to be on call 1 week in 4 for minimum duties relating to rota enquiries and accepting food donations via online apps.
Our Story
Shrewsbury Food Hub was founded in 2016 with a mission to reduce food waste for environmental and social good. Our vision is a community where food is valued and not wasted.
We estimate our redistribution efforts reach over 4500 people a week through a wide range of communities across Shrewsbury including children, elderly people, those facing homelessness or seeking refuge, living with a disability and those on low incomes or unemployed.
Redistribution Manager: A typical week
You will be working from our main depot in Battlefield, Shrewsbury. It is the heart of the food hub – Everything comes into and leaves from here. It is where our team all work from and where our volunteers gather to support all areas of our operation.
Its busy, and sometimes exceptionally busy! It is an ever-changing landscape, and you will need to relish a role that requires you to be re-active and manage your many hats and remain calm under pressure and provide a safe, but fun environment.
We save surplus food of all types, and we support Shrewsbury community groups and charities by redistributing food to them and stretching their budgets to enable them to focus on their clients and services and that means we are doing the do at the same time as thinking about it!
A day at the Food Hub can be physically heavy and mentally challenging! From planning the weekly rota to accepting food offers, meeting with your team or meeting with a new community group to unloading a pallet of potatoes whilst on the phone! – there is an emphasis on TEAMWORK in everything we do and together we make an enormous difference to our town.
Your role will be to manage our Redistribution project and ensure that we have we have the right people in the right places to deliver our targets. Ensure that our environment is a safe, our teams and our volunteers are looked after and that everything that happens is done efficiently and safely.
As a member of the senior leadership team, you will be keen to develop new business and identify and communicate where we could make efficient changes to our operation and in line with our strategic vision.
Alongside the core of the role, you will also be managing 5 paid team members who work throughout the 7 day operation carrying out the daily requirements of the project themselves or they supervise and support our Volunteer Army – leaving you to plan rota’s oversee the Health and Safety of all the logistics and work alongside the senior leadership team to ensure we are delivering all of our strategic aims and objectives.
The wider team covering warehouse and driving, communications, IT, and fundraising are fundamental to the project, and all have a role to play across our very busy operation.
You may like perfection and strive to make changes and improvements – We are all about that!, As a charity we are just heading into our 10th year, we are learning and improving as we go, so you won’t be stepping into the finished article but you will join a large team that is committed to continually reviewing and improving what we do.
This is the sting …….……Because we match the retail sector we do work unsociable days and hours, and Bank Holidays are no exception! These are worked on a rota basis for fairness but there will be an expectation to join that rota – which includes Xmas Eve until 9pm and the week between Christmas and New year, blurs into one!
Experience, Knowledge and Values:
- Excellent partnership, networking, and relationship management experience
- Good project/warehouse management knowledge with demonstrable experience of managing all areas of a project, and general resource management.
- Previous experience of compiling and managing a rota or scheduling and reacting to changes
- Must possess a high level of organisational and administrative skills, good levels of creative and practical thinking to solve reactive problems.
- A minimum of 2 Years of background in the food industry or logistics, or the charity sector ideally specialising in surplus food.
- Experience of community work, stakeholder working, and partnership working at a local level would be an advantage.
- Line management experience of a small team is essential
- Driving licence required and the experience and confidence to drive both manual and electric vans.
- Experience within a warehouse environment or similar – HSE knowledge is a must!
- Ability to operate Pedestrian Pallet stacker or willingness to learn
- Previous experience within the charitable sector or be able to demonstrate knowledge how this differs to other sectors.
- Excellent verbal, written, and IT skills, with the ability to maintain accurate records on IT systems.
- Competent with the Microsoft 365 suite and proficient on Teams
- First Aid Trained (Training can be provided)
- Fire Safety Knowledge
- Be a real team player – sleeves up and leading from the front
- Hold a minimum of level 2 Food Safety and be willing to work towards a Level 3 is preferable but training can be provided for the right candidate.
- Have a keen interest in the environment and are aligned to our vision, mission and values
Requirements:
You will oversee the entire redistribution function covering resource planning, food safety, Depot H&S, administration and record keeping. Supporting your team to ensure training and onboarding of volunteers is carried out and all food is moved, stored and redistributed in accordance with our policies.
- Working with volunteers daily, our teams are the lifeblood of the organisation and work across all areas of the charity. You must have transferrable skills or experience working with, or alongside volunteers.
- Meet and induct new volunteers with the support of your team.
- Plan rotas for our 7-day weekly operation and communicate the weekly logistic plan to our volunteer teams, support any changes, and think on the fly if it changes again! and it will!
- Maintain relationships with our suppliers while working alongside the Food Hub Manager in identifying local surplus food donation opportunities.
- Collaborate with our community partner network for effective and timely distribution.
- Regularly assess our policies and procedures and track changes in compliance and legislation within our industry and keep us up to date.
- Support the development of changes and identify and champion new working models that will allow us to be sustainable and work more effectively
- Work closely with your team and provide adequate cover across all roles, through holiday periods and sickness cover.
- Lead, support, and develop a team of 5 paid staff members, conducting regular 1:1s and performance reviews in line with company values.
- Manage workloads and resource planning to ensure team efficiency and delivery against departmental goals.
- Handle day-to-day people management issues, including absence, performance, and development.
- Complete monthly reports and analysis
- Attend Quarterly Trustee meetings, Monthly SLT meetings and chair weekly team meetings
Benefits
We offer our team members a comprehensive staff benefits offering to include:
- Competitive salary up to £30,000.00 pa
- Annual Leave – 23 days plus 8 bank holidays.
- Home working potential 1 day per week.
- Nest Pension – 6% employer contribution – 2% employee contribution.
Application Details
Please submit a cover letter and your CV demonstrating how you meet the competencies required for the Redistribution Manager Role ensure your application includes detailed responses to role requirements. Closing Date: 15th April 2026
Send to [email protected]
Successful applicants will be required to be DBS checked prior to starting.